Subject: Tech Support Candidate - Deep Raitani
From: Deep Raitani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Sep 2022 02:15:59 -0400

| | Tech Support Test

Name | Deep Raitani
E-mail | [email-masked]
Phone Number | (+91) 7309050522
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | LUCKNOW
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | n/a | N/A | N/A | N/A
Previous Employer 1 | N/A | N/A | N/A | N/A
Previous Employer 2 | n/a | N/A | N/A | N/A

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If we get the error while opening www.ndtv.com or website so we have to check the internet connection
if the internet connection is not on we have to on the internet connection by going to the control panel>Network and Internet
In network and internet if the internet connection is low then we have to make internet device closer to the computer for the good internet speed
if the internet connection is not connected then we have to connect the internet using eithernet cable wire  or wifi

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- first we have install the bluetooth driver if we have not intalled in our system
2-for connecting bluetooth first we have to make our system bluetooth discoverable and device bluetooth also
3-After making our devices discoverable then we have to connect our device by clicking right button of the mouse on the bluetooth logo which was present in taskbar after installation
4- we get a list of option like adding and setting etc., show,to do with bluetooth and add a device if the device is not added in your system
5- After clicking in the add a device then our system will search the device to add.when the system find a device then you have to pair the device by clicking on pairdevice .

What according to you makes you a good candidate for customer service or technical support job? | I am the good candidate because i have done this type of work daily in my system and getting knowledge every day by doing this
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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