Subject: Tech Support Candidate - Bhuvnesh sharma Bhuvnesh
From: Bhuvnesh sharma Bhuvnesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Sep 2022 01:41:57 -0400

| | Tech Support Test

Name | Bhuvnesh sharma Bhuvnesh
E-mail | [email-masked]
Phone Number | (+91) 7009094737
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar east delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Mindlance | Associate recruiter | 6 April 2022 | 21900
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check cable coonetection properly plugged in

Restart my internet connection
Disabled firewall or antivirus
Clear my browser cache
Flush my DNS cache
Change DNS serverselect tcpip4
Then check again Internet working or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Slide mobile screen from top to bottom
Switch on Bluetooth option .from mobile
Open Bluetooth by click green button on Bluetooth cover for two three second
An pair option or notification display on mobile screen
Select pair Bluetooth
Then its paired finally

What according to you makes you a good candidate for customer service or technical support job?

I am hardworking candidate
I work my work with very faithful manner
I am a type of catalyst in a teem which change the reaction of the team working proce In a sppedly manner

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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