Subject: Tech Support Candidate - Rohit Rawat
From: Rohit Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Sep 2022 01:12:03 -0400

Tech Support
Test

Name

Rohit
Rawat

E-mail

[email-masked]

Phone Number

(91) 9990376704

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

New Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I wil Check that Date and Time is Correct
or Not if this will not work then I will Check that the Internet Connection is
Successful Established or Not if this will not work as well above then I will
Check that DNS is Blocked or Not then i will check that the server of the
website is working or not .

These are the Action I will take when the website is showing the error.

Thankyou

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First Open the Speaker.

Second Turn on the Bluetooth on your Mobile Phone.

Third Search for the Available Devices Near Me.

Fourth Select your Bluetooth Speaker (Name) in the list shown.

Last Step is that Accept the request to Pair the Bluetooth Speaker
(Name)

What according to you makes you a good candidate
for customer service or technical support job?

Networking

Technical Knowledge

Hardware Knowledge

Software Knowledge

Communication Skills

On a scale of 1 - 5 please rate your
fluency in spoken English

1