Subject: Tech Support Candidate - Piyush nirbhay Piyush
From: Piyush nirbhay Piyush <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 31 Aug 2022 08:30:53 -0400

| | Tech Support Test

Name | Piyush nirbhay Piyush
E-mail | [email-masked]
Phone Number | (91) 9057780442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mathura
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Use a website down checker
Use a ping checker
Run step-by-step diagnostics
Conduct a Traceroute
Use network and website monitoring software

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open a bluetooth of mobile & bluetooth device.
2. Send a pair request from our device.
3. After pairing device is connected.

What according to you makes you a good candidate for customer service or technical support job?

Acc. to me the goos candidate for customer service or technical support by their
1. Way of representation.
2. Way of Solving the problem of customers.
3. The behavior.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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