Subject: Tech Support Candidate - Dipesh Pandey
From: Dipesh Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 31 Aug 2022 01:36:34 -0400

Tech Support
Test

Name

Dipesh
Pandey

E-mail

[email-masked]

Phone Number

(+91) 8954207609

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Haldwani

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all i will check the URL, then I will
check my internet connectivity, if error is solved then it is fine otherwise I
will troubleshoot further based on the error I get.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1) First of all I will turn on the bluetooth of both the devices

2) Then I will put that speaker in pairing mode.

3) Once pairing mode is on, I will search that speaker name in my phone

4) Once it is searched, I will connect it.

What according to
you makes you a good candidate for customer service or technical support
job?

One who can clear all the doubts of the customers and help
those customers by solving their problem and make them understand the solution
of a particular problem easily.

On a scale of 1 - 5
please rate your fluency in spoken English

3