Subject: Tech Support Candidate - Purushottam Kumar Kumar
From: Purushottam Kumar Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 31 Aug 2022 01:05:56 -0400

| | Tech Support Test

Name | Purushottam Kumar Kumar
E-mail | [email-masked]
Phone Number | (110096) 8269699154
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First try to check internet connection
Second  try to check browser settings

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First on speaker Bluetooth
Second on mobile phone Bluetooth
Then pair

What according to you makes you a good candidate for customer service or technical support job?

Good technical knowledge
Good communication skills
Always clam down to while taking  customer

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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