Subject: Tech Support Candidate - Ramanuj Tripathi
From: Ramanuj Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 30 Aug 2022 11:51:46 -0400

Tech Support
Test

Name

Ramanuj
Tripathi

E-mail

[email-masked]

Phone Number

(91) 9696475498

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Sector 12,  gomti nagar, Lucknow

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Hardware - Basic
Python Language, c
etc

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First, let's figure out where the problem is

The problem only happens with certain websites then try clearing Firefox cookies
and cache.

If some sites work and one doesn't, it probably isn't your internet connection.
If you have problems with other sites, you might need to reboot your modem or
router

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Swipe down from the top of the screen.

2. Touch and hold Bluetooth.

3. Tap pair new device. If you don't pair new device, check under "available
devices" or Tap more. Refresh

4. Tap the name of the Bluetooth device you want to pair with your device

What according to you makes you a good candidate
for customer service or technical support job?

Good
communication and interpersonal skills, customer focus, approach and engage, be
polite and a good listener

On a scale of 1 - 5 please rate your
fluency in spoken English

3