Subject: Tech Support Candidate - Anchal Agnihotri
From: Anchal Agnihotri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 30 Aug 2022 03:33:12 -0400

Tech Support
Test

Name

Anchal
Agnihotri

E-mail

[email-masked]

Phone Number

(210001) 7570004025

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

banda (but i am ready to
realocate )

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
MacOS
Networking -
basic
Networking - advance
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

0

0

Previous Employer 1

NA

NA

0

0

Previous
Employer 2

NA

NA

0

0

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Open a new tab and check to
see if i can load another  website like yahoo.

- Then firstly i close that site , (the problem only happen with certain
websites)

- if i can't  open another site , countinue on to the next step

if the problem not solve   then refresh the page

clean your cookies and cache

make sure browse is up to date

restart web browse

or try a diffrent browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. put your bluetooth in a pairing mode

2. Swipe down from the top of your mobile screen

3. tap and hold the bluetooth

4. select the option to pair a new device

5. select your Bluetooth speaker

What according to
you makes you a good candidate for customer service or technical support
job?

According to me key traits for the job like communication
skills, and passion for customer service, lean into the aspects of your current
or past positions that you love and excel at that are also part of the job
.

On a scale of 1 - 5 please rate your fluency in
spoken English

4