Subject: Tech Support Candidate - Ritik Panwar
From: Ritik Panwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 29 Aug 2022 04:42:21 -0400

Tech Support
Test

Name

Ritik
Panwar

E-mail

[email-masked]

Phone Number

(91) 7451993174

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector mu Greater Noida

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1)Many  basic problems can be solved by
restarting your Device. It clear caches.

2) Check the internet connection by load Google.com. if searching doesn't work
means there's internet problem.

3) Check the website is down for everybody or just me.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1) Put your
Bluetooth speaker into pairing mode.

2) Swipe down from the top of your android's device.

3) Tap and hold the Bluetooth icon.

4) Click on option to pair a new device.

5) Select your Bluetooth speaker.

What according to
you makes you a good candidate for customer service or technical support
job?

I feel that I'm qualified because I'm pursuing Bachelor's
degree in computer science. I have skills with customer support. I can provide
support in both English and Hindi.

On a scale of 1 - 5
please rate your fluency in spoken English

4