Subject: Tech Support Candidate - Anubhav Shukla Anubhav
From: Anubhav Shukla Anubhav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Aug 2022 01:32:11 -0400

| | Tech Support Test

Name | Anubhav Shukla Anubhav
E-mail | [email-masked]
Phone Number | (+91) 8004010364
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab and check to see if you can load another website like google.com or mozilla.org.
If you can open another site, skip down to The problem only happens with certain websites.
If you can't open another site, continue on to the next step.
Launch another browser, like Internet Explorer or Microsoft Edge, and try to open the site you were having problems with.
If the site works in another browser, see The problem only happens in Firefox.
If the site doesn't work in another browser, check out The problem happens in all web browsers
Click the menu button

to open the menu panel.
Click History and select Clear Recent History…
In the Time Range to clear: drop-down, select Everything.
Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected.
Click OK.
If clearing Firefox's cookies and cache didn't work, it's probably a sign that there is a problem with the website itself. In that case you'll just have to wait for it to get fixed. With big sites like Twitter or Facebook this may only be a few minutes.
If you don't see any of the error messages above, check to see if any of the specific problems below match what you see:

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen.

2. Touch and hold Bluetooth.

3. Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.

4. Tap the name of the Bluetooth device you want to pair with your device.

5. Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | Good Communication and interpersonal skills, customer focus, approach and engage, be polite and a good listener. Upvote (1) Downvote Reply (0)...
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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