Subject: Tech Support Candidate - Deepak Kumar
From: Deepak Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Aug 2022 02:32:26 -0400

| | Tech Support Test

Name | Deepak Kumar
E-mail | [email-masked]
Phone Number | (+91) 7283033314
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Samastipur Bihar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

.checked my internet connection.
.let's figure out where the problem
.The problem only happens with certain website.
. The connection was reset.
. the connection has timeout.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

.put your blutooth speaker into pairing mode.
.swipe down from the top of your mobile screen.
.Tap and hold the Blutooth icon.
. select the option to pair a new device.
. select your blutooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | Must important thing is strong characteristics and spirit for good and sound customer service,good communication skills for customer.A good working rapport with the clients quickly.Hard work for customer and give quick reply to customer solutions.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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