Subject: Tech Support Candidate - Akarsh Raj Akarsh Raj
From: Akarsh Raj Akarsh Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Aug 2022 02:09:38 -0400

Tech Support
Test

Name

Akarsh Raj
Akarsh Raj

E-mail

[email-masked]

Phone Number

(91) 7004303373

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Patna

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

*Open a new tab and check to see if you can load
another website like google.com.

*Launch another browser, like Internet Explorer or Microsoft Edge, and try to
open the site you were having problems with.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

*Swipe down from the top of the screen.

*Touch and hold Bluetooth

.

*Tap Pair new device. If you don't find Pair new device check under Available
devices or tap More. Refresh.

*Tap the name of the Bluetooth device you want to pair with your device.

*Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

As a fresher I don't have any practical knowledge but I
believe in positive attitude. I am capable of working hard and give my best for
this role. . I am committed to learning any new skills on my own to succeed in
this role.

On a scale of 1 - 5 please rate your fluency in
spoken English

3