Subject: Tech Support Candidate - shubham raj gupta
From: shubham raj gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 13:18:54 -0400

| | Tech Support Test

Name | shubham raj gupta
E-mail | [email-masked]
Phone Number | (+91) 8507034807
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Clear the browser's history and cache/cookies.Try a different web browser.Restart computer/device.Log out and log back in to the account.Restart internet network.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | swipe in notification>touch and hold in bluetooth>pair a new device/available device>tap name of the bluetooth device you want to connect
What according to you makes you a good candidate for customer service or technical support job? | problem-solving skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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