Subject: Tech Support Candidate - Muzakkir Khan
From: Muzakkir Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 10:54:28 -0400

Tech Support
Test

Name

Muzakkir
Khan

E-mail

[email-masked]

Phone Number

(110025) 7037177174

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi, okhla head

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic
Networking -
advance

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Gigantic

NOC

Still working

16500

Previous
Employer 1

NDIIT

L1 support

12000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. I'll check website is running or not

2. I'll check my system is updated or not

3. I'll check blacklist on my IP

4. I'll trace the site

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open
Bluetooth settings on phone and refresh to search the name and the click on
connect.

What according to you makes you a good candidate
for customer service or technical support job?

Technical
support

On a scale of 1 - 5 please rate your fluency in
spoken English

4