Subject: Tech Support Candidate - Akash Gautam
From: Akash Gautam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 03:10:40 -0400

Tech Support
Test

Name

Akash
Gautam

E-mail

[email-masked]

Phone Number

(226021) 9838649130

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

New Ashok Nagar

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1-  Restart My Device

2-  we need to check internet connection.

3- After that we need to reload the page.

4- Check if the Website is Down for Everybody or Just Me

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1- Turn on my Bluetooth speaker and switch to pairing mode.

2- Turn on my blutooth on mobile and go to the pair new device and select your
blutooth divice and it's done.

What according to you makes you a good candidate
for customer service or technical support job?

I have
basic technical knowledge to resolve the customer queries.

On a
scale of 1 - 5 please rate your fluency in spoken English

3