Subject: Tech Support Candidate - Vishvesh Tripathi
From: Vishvesh Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 03:09:22 -0400

| | Tech Support Test

Name | Vishvesh Tripathi
E-mail | [email-masked]
Phone Number | (+91) 6392666081
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will go to Network/Wi-Fi symbol in taskbar
after that i will select the troubleshoot option
then this processing will take a moment
And after detecting the problem troubleshooter will show the problem on the desktop screen.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth option of your Bluetooth speaker
Open Your Mobile phone
Go to Settings
select the bluetooth option and turn it on
It will show various devices to connect, select the bluetooth speaker device and tap on connect.

What according to you makes you a good candidate for customer service or technical support job? | I'm patient and I've nice interactive skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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