Subject: Tech Support Candidate - Md Ikrar
From: Md Ikrar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Aug 2022 02:49:57 -0400

| | Tech Support Test

Name | Md Ikrar
E-mail | [email-masked]
Phone Number | (274401) 9839076491
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Chennai
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Customer support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check internet connection check internet cable check internet is working or not check check computer user is writing right or not
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Fast open our phone Bluetooth and Bluetooth mood on and chek our speaker name and contact
What according to you makes you a good candidate for customer service or technical support job? | Working together my colleague and always working on time works with confidence and never give up
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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