Subject: Tech Support Candidate - Aisha Sami
From: Aisha Sami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Aug 2022 07:23:59 -0400

Tech Support
Test

Name

Aisha
Sami

E-mail

[email-masked]

Phone Number

(+91) 7644911847

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Jamia Nagar, Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Smart world

pune

May

12000

Previous Employer 2

Shine InfoTech

Delhi

June

13000

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

It depends on which error code number is
showing.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Swipe down from the top of the Phone
screen.

2. Touch and hold Bluetooth.

3. Tap pair new device. if you don't find pair new device, check under
"Available device you want to pair with your device.

4. Tap the name of the Bluetooth device you want to pair with your device.

5. then Bluetooth will be successful connected.

What according to you makes you a good candidate
for customer service or technical support job?

Because I
did my MCA, and I love to troubleshooting. so I can perform better in this
please.

On a scale of 1 - 5 please rate your fluency in
spoken English

5