Subject: Tech Support Candidate - Raj Kumar Mandal Raj
From: Raj Kumar Mandal Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Aug 2022 03:49:36 -0400

Tech Support
Test

Name

Raj Kumar
Mandal Raj

E-mail

[email-masked]

Phone Number

(+91) 7389756634

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Churcha colliery

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Jms

Machineman

17/08/2022

26000

Previous
Employer 1

Na

Na

Na

Na

Previous Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1. First
I check my internet connection

2. I check error code which are showing

3 I check my computer another browser to try open that page

4 I check my cookies and cache are clear

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. First on
blootooth speaker and on there pairing mode

2. On mobile blootooth and start searching a device

3 find blootooth speaker name on searching connect with a password it's required
or connect directly

What according to you makes you a
good candidate for customer service or technical support job?

In my opinion I am try to behave good with everyone , I am so
positive in every work and I support my team members in every time

On a
scale of 1 - 5 please rate your fluency in spoken English

4