Subject: Trainer Candidate - Vatika NA
From: Vatika NA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Aug 2022 02:49:38 -0400

Tech Support
Test

Name

Vatika
NA

E-mail

[email-masked]

Phone Number

(91) 9915728011

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Bosch

Senior engineer

50000

Previous
Employer 1

Previous Employer 2

If Selected, how much time do you need
to join?

30

Please briefly describe your work
experience specifically in Quality?

I am working as quality
senior engineer for Bosch.

I have 4+ years of experience in quality handling

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

The most difficult situation i faced was when my colleague
resigned suddenly and all the work pressure came to me . I was a fresher with
very little experience.I handled this situation as opportunity and grew as
experienced professional

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

To resolve issue without judging the customers

What
according to you makes you a good candidate for this position?

I have great communication skills and my patience make it easy
for do this job

On a scale of 1 - 5 please rate your
fluency in spoken English

5