Subject: Tech Support Candidate - Sakshi yadav Sakshi
From: Sakshi yadav Sakshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Aug 2022 02:49:16 -0400

Tech Support
Test

Name

Sakshi
yadav Sakshi

E-mail

[email-masked]

Phone Number

(91) 7409344473

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Corporate infotech private limited

Software supportengineer

After
15 days

17900

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Did not interact
with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

You are trying to open a website (www.ndtv.com)
on you browser and you get an error.

As a computer user please tell us all steps you will take in logical order and
troubleshoot problem

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Swipe down
from he top of the screen .

Tab bluetooth.

Use the Bluetooth headphones for speaker

What according to
you makes you a good candidate for customer service or technical support
job?

Good communication skills and interpersonal skills,focus on
customer and have a good listener.

On a scale of 1 - 5
please rate your fluency in spoken English

4