Subject: English Language Test - fowaz saad
From: fowaz saad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Aug 2022 06:54:12 -0400

Foreign Language
Screening Test

Name

fowaz
saad    /  (91) 9701113901    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

dear customer

the shapping has delay because the address has not clear to our team ..... could
you pls send the coarct address once agen .

thank you for your time Sir will update you after we get the new address  .

have good day .

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi
Mr.ABDUL

sorry to hear that ......... we will see if its need fix or replace for  the TV
Cabinet .

could you pls send your contact number  .

have good day MR .ABDUL .