Subject: English Language Test - Aminu Adamu Yakubu
From: Aminu Adamu Yakubu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Aug 2022 07:35:01 -0400

| | Foreign Language Screening Test

Name | Aminu Adamu Yakubu    /  (247122) 7417397558    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,
Thank you for contacting us. Reports like yours are very important to us are an important part of keeping our company a safe and welcoming community.
Since this is happening to you we will look into the matter and follow up with you directly once we've resolved the issue.

Thanks again,
The Company Team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

We'd like to thank you for you for using our product.

Your issue will be reviewed soon and we'll contact as soon as it's resolved.

Thanks Again,
The Homebox Team

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