Subject: English Language Test - MAHMOUD OHAJ
From: MAHMOUD OHAJ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Aug 2022 01:38:10 -0400

| | Foreign Language Screening Test

Name | MAHMOUD OHAJ    /  (+91) 9943572332    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello Sir/madam

Thanking you for contacting us , we where trying to reach your location but it wasn't correct please send you current location to resend the bag.

Thanking you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul,

Thank you for contacting Homebox team , we will do the needful to solve your problem as soon as possible.

Thanks alot
Homebox team.

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