Subject: Trainer Candidate - Narender Kumar
From: Narender Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Aug 2022 01:42:28 -0400

Tech Support
Test

Name

Narender
Kumar

E-mail

[email-masked]

Phone Number

(0124) 8375977459

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Kanhha cable pvt ltd

Senior engg quality mr

Currently working

58ooo

Previous
Employer 1

Huber suhner electronics pvt ltd

Quality engineer

9 nov
2019

45000

Previous Employer 2

Himachal institute of engg and
technology

Technical assistant

14 Aug 2014

32000

If Selected, how much time do you need
to join?

One month

Please briefly
describe your work experience specifically in Quality?

I m
looking all Quality related works audit etc.

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

We have customer like samsung and he is doing inspection on
each and every lot I m looking cable zone at that time and he call me and tell
there is no scratch mark I want on this cable I said this is pvc and it's not
possible to come impression on this cable if cable comes in contact definitely
the contact of impression comes that is the most tuff time for me after I
started work and many trial later we got success.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Good is in
my sense which is supportable. And graet is which guide us accordingly  for
betterment.

What according to you makes you a good candidate
for this position?

Hard work

On a scale of 1 - 5
please rate your fluency in spoken English

3