Subject: English Language Test - Adnan Alam
From: Adnan Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Aug 2022 05:02:33 -0400

| | Foreign Language Screening Test

Name | Adnan Alam    /  (91) 8578818606    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer.
You provided me address bu unfortunately the address is wrong so  please provide me the right address.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

sorry sir for that
I will replace the item but i can not return the money back because it is my company policy so you can make replace the item
thank you.

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