Subject: Trainer Candidate - Srishti Agraharrie Srishti
From: Srishti Agraharrie Srishti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Aug 2022 03:26:57 -0400

| | Tech Support Test

Name | Srishti Agraharrie Srishti
E-mail | [email-masked]
Phone Number | (91) 7042491334
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida 56

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Relevel | Quality Analyst | Till date | 50000
Previous Employer 1 | Unacademy | Quality Analyst | Oct 2021 | 42000
Previous Employer 2 | Ambiguous | Quality Analyst | June 2021 | 28000

If Selected, how much time do you need to join? | 1month
Please briefly describe your work experience specifically in Quality? | Total 5 years experience as a Quality Analyst
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | BDEs not abiding to the feedbacks.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | --
What according to you makes you a good candidate for this position? | My Strengths.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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