Subject: Tech Support Candidate - Mamta Shirsath
From: Mamta Shirsath <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jul 2022 03:33:50 -0400

| | Tech Support Test

Name | Mamta Shirsath
E-mail | [email-masked]
Phone Number | (860) 0547257
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bhadgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Refresh the page
2. make sure JavaScript s enabled
3. Make sure Cookies are enabled
4. Clear your cache and cookies
5. Make sure your web browser is up to date
6. Try different web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Touch the bluetooth icon.
2. Tap pair new device.
3. Tap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate for customer service or technical support job?

1. Good communication skills
2. Problem solving skills
3. Good knowledge of subject you working

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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