Subject: Tech Support Candidate - MANAS SARKAR
From: MANAS SARKAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 03:23:49 -0400

| | Tech Support Test

Name | MANAS SARKAR
E-mail | [email-masked]
Phone Number | (+91) 8918731787
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | SHILLONG
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Gvr Technolabs pvt ltd | Software engineer tester | 15th august 2022 | 19000
Previous Employer 1 | Galaxy Technologies | SERVICE ENGINEER | 30thnovember 2020 | 25000
Previous Employer 2 | MUDRAKSHI HYTECH INDIA PVT LTD | SERVICE ENGINEER | 15th august 2018 | 30000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | At first check internet connection then check giver url writen correct or not .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | At first switch on both mobile and bluetooth speakers bluetooth and refresh bluetooth search option from mobile and then show than name of blutooth speaker name on mobile and then  pair the device and connect.
What according to you makes you a good candidate for customer service or technical support job? | I am experience for the same more than 5 year..I like the job very much
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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