Subject: Tech Support Candidate - Vijay Saxena
From: Vijay Saxena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 03:18:27 -0400

Tech Support
Test

Name

Vijay
Saxena

E-mail

[email-masked]

Phone Number

(+91) 8882628001

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Najafgarh

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. I'll make sure that my Internet is working
properly.

2. I'll refresh the web page.

3. I'll check if the server of the website is down or not .

4. I'll restart the browser and system.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Swipe
down menu bar from the top of the screen.

2. Touch and hold Bluetooth .

3. Tap Pair new device.

4. Tap the name of the Bluetooth speaker.

5. Connect

What according to you makes you a good candidate
for customer service or technical support job?

1.
Greetings

2. Behaviour

3. Customer Satisfaction

4. Language Fluency

On a scale of 1 - 5 please rate your
fluency in spoken English

4