Subject: Tech Support Candidate - Geethanjali Gunti
From: Geethanjali Gunti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 01:08:48 -0400

Tech Support
Test

Name

Geethanjali
Gunti

E-mail

[email-masked]

Phone Number

(91) 8074633595

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

* first we have to figure out the problem

*Then we have to open a new tab and we have to check can we load another website
like Google

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

*swipe down the screen

* Touch and hold the Bluetooth

* Tap and pair new device

* Tap the name of the Bluetooth device and connect with that device

What according to you makes you a good candidate
for customer service or technical support job?

It
involves hard work and using problem solving skills to help the customer find
the best solution to their concerns

On a scale of 1 - 5
please rate your fluency in spoken English

5