Subject: Tech Support Candidate - Kashish Mahajan
From: Kashish Mahajan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jul 2022 00:49:06 -0400

Tech Support
Test

Name

Kashish
Mahajan

E-mail

[email-masked]

Phone Number

(+91) 8394950779

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Etah

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
Hardware
- Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Bandhan Bank

Assistant manager

18 july

30000

Previous Employer 1

Concentrix

Jr
admin

30 October

21000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

If you’re having trouble with a website , click
the padlock icon in the address bar to see if firefox has blocked insecure parts
of the page.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly tap on power button of bluetooth
speaker

After that on bluetooth on your mobile phone

After that simply connect the mobile with speaker

What according to
you makes you a good candidate for customer service or technical support
job?

I am the person with sound knowledge of both technical and
management background which makes me a suitable candidate for this position

On a scale of 1 - 5 please rate your fluency in
spoken English

5