Subject: Tech Support Candidate - HARSH MEHTA
From: HARSH MEHTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jul 2022 06:37:48 -0400

Tech Support
Test

Name

HARSH
MEHTA

E-mail

[email-masked]

Phone Number

(91) 8707471287

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sector 62

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
SQL database

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

No

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I will going to open the new tab and
searchfor the different website and  if the second website also gives the error
then i will try the next step by clearing  browser cookies and cache and if
it's still not working then there will be proxy or internet connection issue
then i will going to check and resolve the connection issue and if it's still
not working then i have to update my browser

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open
settings and search for Bluetooth tab and

Tap on the Bluetooth .now the Bluetooth is on and then tap pair device and
select the device which is to be connected

What according to
you makes you a good candidate for customer service or technical support
job?

I have a skills like patience ,customer handling, resolving
the issue in the given time, adaptable,communicating with customers by proper
listening to thier problems so that customer think that I am willing to help in
a positive attitude and commitment towards my work and organization

On a scale of 1 - 5 please rate your fluency in
spoken English

4