Subject: Tech Support Candidate - Yogender Kumar
From: Yogender Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jul 2022 05:04:29 -0400

| | Tech Support Test

Name | Yogender Kumar
E-mail | [email-masked]
Phone Number | (0571) 8630715446
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Aligarh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Make sure JavaScript is enabled.
Check DNS settings.  use a VPN service.
check your extension.
change from https to http
Chack if the website is down

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps to connect bluetooth speaker.
put the speaker is pairing mode.
switch on the Bluetooth on mobile phone.
wait for the phone to connect .
connect and play music

What according to you makes you a good candidate for customer service or technical support job? | Customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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