Subject: Tech Support Candidate - Akash Pandey
From: Akash Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 13:45:57 -0400

Tech Support
Test

Name

Akash
Pandey

E-mail

[email-masked]

Phone Number

(+91) 9919355567

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Nirala estate near gaur
mall

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Chandra construction company

Project engineer electrical
division

10th August

28000

Previous Employer 1

Hi tech power

Assistant
engineer

2nd of feb

22500

Previous Employer 2

Ncc ltd

Junior engineer

1st oct

21000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

This site can't be reached,A
webpage not available.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First u
select a Bluetooth icon on mobile then u start ur speakers and check your mobile
to show ur speakers option then u select and connect.

What according to
you makes you a good candidate for customer service or technical support
job?

For my convincing power how to speak,how to help us,how to
sort out problems without wasting time.

On a scale of 1 - 5
please rate your fluency in spoken English

4