Subject: Tech Support Candidate - Kanwaldeep kaur Kanwal
From: Kanwaldeep kaur Kanwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 04:48:38 -0400

| | Tech Support Test

Name | Kanwaldeep kaur Kanwal
E-mail | [email-masked]
Phone Number | (+91) 9417057037
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Moga punjab
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bls international | Center coordinator | 2018 | 12000
Previous Employer 1 | Tara Infotech | Computer facility | 2014 | 10000
Previous Employer 2 | DP School | Teacher | 2011 | 7000

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly we will go back menu and then we will try again to search the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly we will switch on a Bluetooth and then Bluetooth  on our phone.Then Bluetooth  willsearch Bluetooth connection area when search this process then on the phonescreen required Bluetooth password.we will fill password and then will connect the Bluetooth with phone.
What according to you makes you a good candidate for customer service or technical support job? | Qualifications  and work experience
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |