Subject: Tech Support Candidate - Anamika Shukla
From: Anamika Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 03:57:13 -0400

| | Tech Support Test

Name | Anamika Shukla
E-mail | [email-masked]
Phone Number | (226021) 7408689831
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | G s Infosys | Team leader | May 2022 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'll check cable then my second step will check network connection it's properly working or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I'll use Mobile setting and there will be an option "Bluetooth" prees for on then connect with Bluetooth speaker name
What according to you makes you a good candidate for customer service or technical support job? | I'll good candidate for a technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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