Subject: Tech Support Candidate - Ritesh Saini
From: Ritesh Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 02:35:04 -0400

| | Tech Support Test

Name | Ritesh Saini
E-mail | [email-masked]
Phone Number | (91) 7206434988
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ambala City ,Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | NA | NA | |
Previous Employer 2 | NA | NA | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check network connection is working or not if connection is proper then i will try to open another site if that site open it means  my previous site has technical error or server down if new site not open then their is an  issue into my computer browser i will try to upgrade my browser software or reinstall it to solve my problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1>First turn on the Bluetooth of your device then search for the available network
2>If Bluetooth speaker name available then pair it otherwise refresh and check for name again and pair it with your device

What according to you makes you a good candidate for customer service or technical support job? | I am confident that I am good for this position for several reasons like my communication skills and problem solving skills but most specifically because of my dedication to going above and beyond in a job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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