Subject: Tech Support Candidate - Abhay Raj Singh
From: Abhay Raj Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 02:08:10 -0400

| | Tech Support Test

Name | Abhay Raj Singh
E-mail | [email-masked]
Phone Number | (91) 9170542461
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida Sector 66 near by metro 59
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Cogent E-Services | CSA | 04/07/2022 | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check out the data connection and then we can check browser is updated or not,  if everything is ok then behalf of error i can identify what is the exact issue may be their server issue or any technical issue on their website, it might be possible that Http connections are desabled on their application.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1. Open setting then cluck on bluetooth
Step 2. Open the bluetooth check all open devices
Step 3. Select your device wait and device will connect automatically after clicking.

What according to you makes you a good candidate for customer service or technical support job? | According to me im one of the person which is curious to solve customer problem never ignore if any of my friend device are not working or any issue, i always try to fix that and i always get success even though take some time but at all successfully resolved their issue, so i think im better person to support a customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |