Subject: Tech Support Candidate - Abhilash Singh
From: Abhilash Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jul 2022 03:31:42 -0400

| | Tech Support Test

Name | Abhilash Singh
E-mail | [email-masked]
Phone Number | (91) 9015068609
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mandawali, New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Printer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vital Radiology services | Operation Executive | 15 july | 16000
Previous Employer 1 | Swiggy | Picker and biller | 9 feb |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I check whether my device connected with internet or not, if it is connected then check my clock time , if then it is not working then I check my lan cable else may be some issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I turn on bluetooth on my both devices and then go to bluetooth setting in my phone and select the speaker name and pair them.
What according to you makes you a good candidate for customer service or technical support job? | Deep knowledge of technical field and good communication skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |