Subject: Tech Support Candidate - Pavithra Karuppusamy
From: Pavithra Karuppusamy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 23:36:09 -0400

| | Tech Support Test

Name | Pavithra Karuppusamy
E-mail | [email-masked]
Phone Number | (641667) 9600905214
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Tirupur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SURETI IMF | BDO | 08.06.2022 | 13000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'll confirm that it is a secured connection . Then click the lock icon to know the trouble to load the page. Then open a new tab and open

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth both phone and speaker.
Fine the Bluetooth speaker name in mobile phone.
Next waiting for the connection.
Allow the pair option to connect
Successfully connected

What according to you makes you a good candidate for customer service or technical support job?

Customer service - communication level is must
and problem solving skills
Tech support - need knowledge about that
Willing to learn new things

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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