Subject: Tech Support Candidate - Rohit Godiyal
From: Rohit Godiyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 10:35:46 -0400

| | Tech Support Test

Name | Rohit Godiyal
E-mail | [email-masked]
Phone Number | (+91) 8368893701
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mayur Vihar phase -1(New Delhi)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Python

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart the device.
2. Make sure your are connected to an internet.
3. Check and Make sure that website is not opening only in your device or in all device.
4. Use a website down checker.
5. Run step by step diagnostics.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to Settings.
2. Tap the Bluetooth option.
3. Turn on Bluetooth.
4. List of available devices will display.
5. Click the speaker which you want pair and pair it.

What according to you makes you a good candidate for customer service or technical support job? | I am quick learner, a positive person, a good speaker and want to get a job in reputed company where I can improve my skills and knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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