Subject: Tech Support Candidate - Vishal Bhardwaj
From: Vishal Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 04:38:20 -0400

| | Tech Support Test

Name | Vishal Bhardwaj
E-mail | [email-masked]
Phone Number | (202001) 7983858544
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sector 74
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Diginet pvt ltd | Executive engineer | December 2019 | 18000
Previous Employer 1 | Pc financial | Executive | May 2020 | 22000
Previous Employer 2 | Reliance jio | Assistant manager | Working | 25000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly open google and then type the website ( www.ndtv.com) and then scroll the window abd tap on the correct website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-Firstly open the bluetooth of the speaker
2-open bluetooth of your mobile phone
3- search by the name of your speaker on the phone
4- connect the bluetooth device

What according to you makes you a good candidate for customer service or technical support job? | According to me behaviour is the most important thing along with good knowledge and language for customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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