Subject: Tech Support Candidate - Vivek Nimje
From: Vivek Nimje <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 02:48:39 -0400

Tech Support
Test

Name

Vivek
Nimje

E-mail

[email-masked]

Phone Number

(440002) 8149108272

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Nagpur

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Welt Info

Desktop
Support

30 April 2022

18000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First I will check the
network connection.

Then I clear the history of the browser.

After that it also gave error error then I open that link with a another
browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.First I will turn on the Bluetooth of the
mobile phone.

2. Then I search for the available devices.

3.Then connect using the name of the Bluetooth speakers,

4.Then pair that Bluetooth speaker.

This is the steps will I do.

What according to you makes you a
good candidate for customer service or technical support job?

I have a good knowledge of technical support and have a
ability to do better for an organization which I join and I had interact with
the users in my previous company if any issue happened.

On a scale of 1 - 5 please rate your fluency in
spoken English

3