Subject: Tech Support Candidate - Abhishek Sharma
From: Abhishek Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 02:39:48 -0400

Tech Support
Test

Name

Abhishek
Sharma

E-mail

[email-masked]

Phone Number

(201204) 8077971958

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ambica Steels Limited

Trainee Network
Engineer

30/06/2022

15000

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

It may be
http 404 error Firstly I would check my Internet Connection If it is working
fine  then I will clear my browser cache and cookies and reload the website

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1 Open the Bluetooth

2 Find the device name in Bluetooth search list

3 Pair the Bluetooth device

4 Now Your device is connected

What according to you makes you a good candidate
for customer service or technical support job?

He or She
must have a patience and have a supportive nature

On a scale of 1 - 5
please rate your fluency in spoken English

4