Subject: Tech Support Candidate - Subhasish Pradhan
From: Subhasish Pradhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 02:36:47 -0400

Tech Support
Test

Name

Subhasish
Pradhan

E-mail

[email-masked]

Phone Number

(91) 7077969685

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Bangalore

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Linux
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Zkteco biometrics india private limited

Regional sales(technical
sales)

Continuing

20842

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First i will check my network is available or
not.ethernet cable connection if it is perfect then i ll proceed to check the
window firewall setting for sites.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First need
to turn on the bluetooth device then click on bluetooth button.Then turn on the
bluetooth for mobile phone then it will show on your phone bluetooth channels
according to the bluetooth device name .just connect it with after connection
speaker will give a voice promt “it is connected.

What according to you makes you a good candidate
for customer service or technical support job?

Good
manners and behaviours while talking to the clients. Giving proper response in
perfect time is needed for the candidate.These and all things makes a good
candidate for customer service

On a scale of 1 - 5 please rate your
fluency in spoken English

4