Subject: Tech Support Candidate - Swapnil Hadge Swapnil
From: Swapnil Hadge Swapnil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 02:23:23 -0400

| | Tech Support Test

Name | Swapnil Hadge Swapnil
E-mail | [email-masked]
Phone Number | (02591) 9923260529
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Manmad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wns global service pvt Ltd | Associate operator | Working | 16500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First one i check the website is correct or not
Then I check internet connection even after the website is not open then I do trouble shooting
Aand getting the solution

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I on mobile blutooth then I on power of Bluetooth speaker  then match the pair select a mobile blutooth name and connect them.
What according to you makes you a good candidate for customer service or technical support job? | I am working in MNC and I do my job very honestly.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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