Subject: Tech Support Candidate - Mohd Asif
From: Mohd Asif <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 02:21:16 -0400

| | Tech Support Test

Name | Mohd Asif
E-mail | [email-masked]
Phone Number | (91) 9412180456
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Union paper mills Dubai | Mis analysis | 30 sep 2021 | 30000
Previous Employer 1 | Tce info solutions pvt ltd meerut | It support | 4 march 2019 | 21000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check the our internet.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Phone settings - Blutooth - search device name - then click device name then connect
What according to you makes you a good candidate for customer service or technical support job? | Both but perfect resolution of the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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