Subject: Tech Support Candidate - RAHIL SHRIVASTAV
From: RAHIL SHRIVASTAV <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jul 2022 06:51:21 -0400

| | Tech Support Test

Name | RAHIL SHRIVASTAV
E-mail | [email-masked]
Phone Number | (+91) 9911039709
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mayur Public School | IT Assistant | 31st July 2022 | 35000 Per Month
Previous Employer 1 | Hindustan Petroleum Corporation Limited | Project Coordinator Assistant | 31st December 2021 | 20000 Per Month
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I'll check Internet. Internet is working or not in my PC or laptop. Then Internet is OK then next step is cookies check. site pop-up is blocked or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes
What according to you makes you a good candidate for customer service or technical support job? | Technical Support Job means any technical query will be handle by technical team.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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