Subject: Tech Support Candidate - ayush ayush
From: ayush ayush <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jul 2022 03:01:19 -0400

| | Tech Support Test

Name | ayush ayush
E-mail | [email-masked]
Phone Number | (91) 9643527204
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | gurugram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | na | na | 0
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

step1:check try to open other website,if no,
step2: check NIC status,if error
step3:check modem status,if error
step4:log complaint with ISP

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step1:open bluetooth on both devices(i.e.speaker and phone)
step2:search name of bluetooth speaker on your phone
step3:tap on the name of bluetooth speaker on your phone
step4:enter the passcode (if required)
step5:pair the device

What according to you makes you a good candidate for customer service or technical support job?

1.hardworking
2.quick learner
3.positive approach
4.technical understanding

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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